short ship terms
We currently ship worldwide.
Items ordered and paid for will ship within 1–2 business days, unless otherwise noted in the description of the product. We primarily ship through USPS. After leaving our facility, USPS typically delivers in 2–5 business days. You will receive an email notification from us that contains tracking information once your order has been shipped.
If you're not happy, we will refund you immediately. We treat customer service very seriously. Our guarantee is complete customer satisfaction...or a refund immediately. Please contact us within 30 days of purchase to ensure that we'll be able to issue a refund.
Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase. Please do not hesitate to reach out to us in the chat room on this site at any time if you are unhappy with your order.
- Mixing Pottles must be returned clean and in their original packaging. Must be returned in a salable condition.
- Accessories must be unused and in their original packaging.
- Gel Pouches must be unopened/unused and in their original packaging.
- All sales on kits and clearance items are final.